Privacy Policy

Privacy Policy

Last Updated: November 1, 2025

Welcome to Guided Career Quest LLC ("we," "us," "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website guidedcareerquest.com (the "Site"), use our AI-powered career platform located at portal.guidedcareerquest.com (the "Platform"), or purchase our personalized coaching services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you.

A. Information You Provide Directly:

Account Information: When you create an account on our Platform, we collect your name, email address, and password.
Payment Information: When you subscribe to our AI tools or purchase a personalized package, our third-party payment processors (e.g., Stripe, PayPal) collect your payment card information. We do not store your full payment card details on our servers.
Career Documents & Data: When you use our Services, you may provide us with highly personal information, including your work history, skills, education, career goals, and other data by uploading documents (resumes, cover letters, job descriptions) or by entering it directly into the Platform.
Communications: If you contact us via our support email or a contact form, we collect your name, email address, and the content of your message.
Newsletter Subscription: If you subscribe to our newsletter via our pop-up or footer form, we collect your email address.

B. Information We Collect Automatically:

Usage Data: We may collect information about how the Site and Platform are accessed and used ("Usage Data"). This may include information such as your computer's IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other diagnostic data. This is done through our website host (Squarespace) and other standard analytics tools.

2. How We Use Your Information

We use the collected data for the following purposes:

To provide, maintain, and improve our Services.
To create and manage your account.
To process your payments and subscriptions.
To provide the core functionality of our AI tools, which analyze your career data to generate optimized documents and advice.
To communicate with you, respond to your inquiries, and provide customer support.
To send you our newsletter and other marketing communications, but only where we have your explicit consent to do so.
To monitor the usage of our Services and detect or prevent technical issues.

3. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who perform services on our behalf, but only for the purposes described in this policy. These include:

Platform Provider: Our whitelabeled AI platform is operated by a third-party technology partner. The information and documents you enter into the Platform are processed by their systems to provide the service.
Payment Processors: To securely process your payments.
Website & Cloud Hosting: To host our website and securely store uploaded documents (e.g., Squarespace, Google Drive).
Email Marketing Services: To manage our newsletter subscriptions and communications (e.g., Mailchimp).

4. Data Security

We take the security of your data very seriously and use commercially acceptable means to protect your Personal Information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Rights & Choices

You have certain rights regarding your personal information.

Access & Update: You can access and update your account information by logging into your portal.
Marketing Opt-Out: You may opt out of receiving our newsletter at any time by clicking the "unsubscribe" link in the footer of our emails.
Data Deletion: You may request the deletion of your account and personal data by contacting us at the email below.

6. Children's Privacy

Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: